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Have a question? We can help you get answers.

Secure Chat or Email

To chat securely with an LAPFCU Associate:

  • Log in to our mobile banking app: Tap More > Contact > Choose Secure Chat or Secure Email
  • In online banking, select Support on the upper right side of the page

Call Us

We're available 24/7 at (877) 695-2732.

LAPFCU Mailing Address

P.O. Box 10188
Van Nuys, CA 91410

Unsecure Email

Email us to provide general comments and feedback. Please do NOT include any sensitive information in your message, such as your account, member, or Social Security number.

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Book your free online appointment to video chat with a helpful LAPFCU associate about membership, loan applications, updating accounts, and more.

Locate the nearest LAPFCU branch or one of thousands of surcharge-free CO-OP ATMs and Shared Branches nationwide.

322078493 (use for direct deposit, electronic payments, wire transfers)


1880 Academy Drive
Los Angeles, CA 90012
8:00 A.M. – 5:00 P.M. Monday – Friday


5651 W. Manchester Ave.
Los Angeles, CA 90045
8:00 A.M. – 5:00 P.M. Monday – Friday

Santa Clarita

19195 Golden Valley Road
Santa Clarita, CA 91387
9:00 A.M. – 5:00 P.M. Monday – Friday

Van Nuys

16150 Sherman Way
Van Nuys, CA 91406
8:00 A.M. – 5:00 P.M. Monday – Friday




Activate/Change PIN

Domestic (866) 762-0558

International (501) 588-7531

Activate (888) 691-8661

Change PIN (888) 891-2435

Dispute Resolution/Fraud Claim

(866) 484-2254

(877) 695-2732

Report Lost or Stolen Card

(888) 241-2510

(877) 695-2732

Report Damaged/Worn Card

(877) 695-2732

(877) 695-2732

If you have an issue that has not been resolved to your satisfaction, please contact us. Your feedback will be sent to an impartial third-party committee for review.

Send Supervisory Committee mail to:

P. O. Box 14452
Van Nuys, CA 91409

Giving back to those who give to their community

Community Involvement

Actively involved in the law enforcement communities we serve.

LAPFCU is a full-service credit union for sworn, civilian, and professional employees of police and sheriff's departments and their family members in Los Angeles, Orange, Riverside, San Bernardino and Ventura counties.